At Sanjuli, we are committed to providing a smooth and efficient shopping experience. Our goal is to ensure that your Ayurvedic beauty and wellness products reach you in the shortest time possible, safely and securely.
Shipping Locations
We currently offer shipping to all locations within India. International shipping may be available upon request. Please contact us at info@sanjuli.com for international orders.
Processing Time
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
- Standard Shipping: Delivery within 3-7 business days depending on your location.
- Express Shipping: Available for selected areas, with delivery in 1-3 business days.
- Rural Areas: Deliveries to remote locations may take longer (up to 10 business days).
Shipping Charges
- Free Shipping on all orders above ₹1000.
- For orders below ₹1000, a flat shipping fee of ₹50-₹150 may apply based on your delivery location.
- Express Shipping may incur additional charges based on location.
Order Tracking
Once your order is dispatched, we will send you a tracking number along with a link to track your shipment. You can track your order status on our partner courier websites.
Shipping Partners
We partner with reliable courier services like DTDC, BlueDart, and India Post to ensure safe and timely delivery.
Damaged or Missing Items
- If your product arrives damaged or if you receive an incorrect item, please contact us within 48 hours of receiving the package.
- We will arrange for a return or exchange at no extra cost to you.
Order Modifications or Cancellations
- Once an order is placed, it is processed quickly. Therefore, changes or cancellations cannot be made once your order is shipped.
- If you need to modify your order before dispatch, please contact us immediately at info@sanjuli.com, and we will do our best to accommodate your request.
Refunds & Returns
- If you are not satisfied with your order, we offer a 30-day return policy for unopened, unused products.
- For more information, please refer to our Returns & Refunds Policy.
Questions?
If you have any questions about shipping or your order, feel free to contact our customer support team at info@sanjuli.com or call us at +91 74148 88807.